July 18, 20130Comments

Are you a conscious incompetent?

If you are congratulations! Do you think I’m crazy? You might be partially right, but that is another story… As far as congratulating you on being a conscious incompetent, I’m perfectly sane, because

by Clara Noble

Mindset

June 30, 20131Comments

Are you really giving Customer Service?

The theory that you have to give great Customer Service to distinguish yourself from the big guys has a major drawback - it can put the focus on problem solving

by Clara Noble

Mindset

June 28, 20130Comments

The real measure of intelligence

Today I came across this quote: ‘Action is the real measure of intelligence.’ Napoleon Hill I think it is so true! In times of economic crises it is so easy to blame the

by Clara Noble

Mindset

June 22, 20130Comments

What’s Going On?

Do you know how things really are in your business? Being the boss often means people say what they think you want to hear. Even when you are careful to recruit 'independent

by Clara Noble

Mindset

June 15, 20130Comments

Numbers?

A good businessman knows the numbers, a great businessman understands them. To understand the numbers ratios are very important. For example if Sales and Profits were increasing but the Costs are not

by Clara Noble

Mindset

June 8, 20130Comments

Change

‘Constant change’ sounds a contradiction since a thing, or situation, is either constant (the same) or changing, but we all know that that ‘constant change’ is the way the markets, the

by Clara Noble

Mindset

June 6, 20130Comments

Clarity in Marketing

Today I went to The Business Show in London - 350 exhibitors listed, continuous seminars going on in 16 different ‘rooms’ not to mention the workshops, etc. Truly amazing! I was walking

by Clara Noble

Mindset

May 30, 20130Comments

Do I need a Brand?

A lot my small-business Clients ask me if they should name their business after themselves or create a brand. The first thing I say is that a name could be a

by Clara Noble

Mindset

May 25, 20130Comments

Fear

‘Fear is nothing more than a mental monster you have created, a negative stream of consciousness.’ Robin Sharma (The Monk Who Sold His Ferrari) This isn't completely true, there are really two

by Clara Noble

Mindset

May 19, 20130Comments

Is Leverage Dead?

Way back when I studied economics at school I was told about Financial Leverage (often called gearing in the UK). Basically it is a way of increasing gains by borrowing

by Clara Noble

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